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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Adriana Andrade

November 13, 2022

5  out of  5 rating by Adriana Andrade
"Best ins company and agent!"

Claudia Cooper

June 27, 2022

5  out of  5 rating by Claudia Cooper
"Whenever I have needed assistance with my car or renter's insurance, the team at Tim Farless State Farm Ins. have always gone above and beyond for me. I used State Farm Insurance for over thirty years, over fifteen with Tim Farless group. They are the best!"

Richard A Smith

June 12, 2022

5  out of  5 rating by Richard A Smith
"We recently moved and needed homeowners and automobile insurance. Kim Barnes was extremely helpful explaining what coverages would be best for us. Kim made this part of our move very smooth."

Wayne Dalsing

June 7, 2022

5  out of  5 rating by Wayne Dalsing
"Very friendly staff. My phone calls were answered without delay. Kimberly Barnes took care of my requests very professionally but in a polite but efficient manner. We recently moved here from Illinois and my wife and I needed help figuring out our auto insurance needs and she took care of it."

Keenan Allion

June 4, 2022

5  out of  5 rating by Keenan Allion
"Great service, wonderful receptionist, Debbi. I would recommend this place."

Jessica Compeau

June 1, 2022

5  out of  5 rating by Jessica Compeau
"Extremely fast response when I needed something urgently. They are great!"

Inetta Hinton

June 1, 2022

5  out of  5 rating by Inetta Hinton
"Customer service great! Very perronal"

Juhin Patel

May 13, 2022

5  out of  5 rating by Juhin Patel
"Dori Barnard is by far the BEST insurance agent I have ever worked with. Dori ALWAYS goes above and beyond to make sure my needs and the needs of my family are met. Dori will ALWAYS be my number 1 stop for insurance services, and if you are reading this, I highly recommend she be your first stop as well. Not only did Dori save me money on insurance, she also made the transition to StateFarm flawless. She ensured everything was completed from beginning to end and made everything seamless. I can’t say enough good things about Dori."

Terry P-Herman

March 25, 2022

5  out of  5 rating by Terry P-Herman
"We have had nothing but the best experiences with State Farm and our representative Dori!! Thank you for your dictation and for your service to us Gary & Terry Herman"

Chelsea Rosario

March 25, 2022

5  out of  5 rating by Chelsea Rosario
"Dori is the absolute best! She was able to provide me and my family with the best quoted insurance for not just our home but with our auto insurance. She was helpful, knowledgeable and made the overall experience wonderful."

Rick Marion

March 18, 2022

5  out of  5 rating by Rick Marion
"Contacted them for a life insurance policy and they were very helpful and suggested a couple of options. Stopped in and filled out the application with assistance from the team member. Everyone was nice in the office and I'm confident I made the right choice with them."

Samia Privette

March 17, 2022

5  out of  5 rating by Samia Privette
"Mrs. Dory sss great help and she made it as smooth as possible with me transitioning into my own plan. I’m turning 22 on Monday & she made my first time getting insurance on my own hassle free.. she worked with me and made sure I was covered and also getting the best prices for me. GO DORY!"

Danny Peeler

February 27, 2022

5  out of  5 rating by Danny Peeler
"Tim has been my insurance agent for over 20 years and I have never been disappointed. My family and I have a great relationship with Tim and his staff."

gemi hartojo

December 7, 2021

5  out of  5 rating by gemi hartojo
"Kim who has been working with us has been a gem to work with. Helpful, caring and the follow up has been awesome! Thank you! Also I want to mention Debbie who when Kim was out took care of me pronto! So efficient!"

Janice Thompson

November 23, 2021

5  out of  5 rating by Janice Thompson
"I have been working with Kim Barnes for the past couple of years and highly recommend her. She's very knowledgeable, responds in a timely manner and is always courteous and professional."

Grant Hartsell

November 8, 2021

5  out of  5 rating by Grant Hartsell
"This team is unmatched! Kimberly was absolutely incredible! If you need coverage, the Tim Farless team has your back!"

Gino Digiacomo

November 3, 2021

5  out of  5 rating by Gino Digiacomo
"The Tim Farless team has helped us get our new business off the ground. They excel in customer service and support. We review only the coverages that we need and they are always paying attention to make sure we are protected. Thanks!"

Erik Barton

September 11, 2021

5  out of  5 rating by Erik Barton
"This office and staff are fantastic! I had severe issues with a claim and they did all they could to help."

Ron Stalvey

February 5, 2021

5  out of  5 rating by Ron Stalvey
"I have had Tim Farless provide both my commercial insurance and personal insurance needs for a good number of years and have been very satisfied with Tim and his staff. I would highly recommend his agency."

Christine McNutt

May 27, 2020

5  out of  5 rating by Christine McNutt
"I had to take my son to get his license changed over to a North Carolina license and I did not have the proper insurance form with us. I called Tim Farless State Farm and Kim helped get the forms faxed right over without any delay. They are great!!!"

Barbara Woodward

May 12, 2020

5  out of  5 rating by Barbara Woodward
"We have been with State Farm since 1978 ( they cover everything we own) and with Tim Farless's agency for the past 30 or so of those. Without question they are the best you can possibly ask for when your "time of need" comes around. Our most recent interaction was to begin an experience with State Farm Bank through this Agency and again they came through with flying colors to help us. Our "thanks" go out to everyone there (especially Kim) for all they do. JOHN WOODWARD"

Jamie Halkuff

May 11, 2020

5  out of  5 rating by Jamie Halkuff
"Great guy with a dedicated staff! We’ve been with Tim for 14 years now and we have never had an issue! Highly recommend!"

Steve Rose

December 14, 2019

5  out of  5 rating by Steve Rose
"Friendly, helpful. Been w them for 11 years."

Glenn Holt

September 12, 2018

5  out of  5 rating by Glenn Holt
"Helpful and polite people"

zac armstrong

May 30, 2018

5  out of  5 rating by zac armstrong
"I can say enough about this agency. Everyone is very helpful and always looking out for us. Best experience with a insurance agency I have ever had. I would absolutely recommend this agency again and again."