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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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emily flowers

May 14, 2024

5  out of  5 rating by emily flowers
"Tim and his team are time efficient and lovely to work with, highly recommended!"
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Simon Waltzer

March 12, 2024

5  out of  5 rating by Simon Waltzer
"We were not pleased with our previous home and car insurance, they did not return our calls or explain the increase in our insurance. We called State Farm as they were recommended on Next Door, and we spoke with Dori. She was lovely, on top of the whole situation and within hours we had new insurance at a better price and she answered all the questions we had. We now feel we have a real agent instead of an awnsering machine. We thoroughly recommend State Farm."
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Debra Williams

December 13, 2023

5  out of  5 rating by Debra Williams
"They are wonderful to work with on any issues. They are very sweet"
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Lysse SP

November 21, 2023

5  out of  5 rating by Lysse SP
"I need to write a review for the office as I have been in NC for 16 years and never had such a helpful Home, Auto and Umbrella insurance agent! I am now working with Kim in this office and /i could not be more pleased! She is efficient, smart and gets the job done well! I do not hesitate to give this office 5 stars and 10 if could!"
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Emanuel Williams

September 27, 2023

5  out of  5 rating by Emanuel Williams
"Love the staff is "Amazing!""
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Karen Brown

August 21, 2023

5  out of  5 rating by Karen Brown
"We have been with Tim for 17+ years, and couldn't be happier!! Dori is wonderful to work with - and fast!!! She provided me with a terrific explanation of what to expect when our kids got their drivers licenses - as well as helping out getting a claim paid when a deer "ran into" one of their cars (LOL!!). And we had some hail damage to our roof a few years back - easy peesy to get the roof taken care of under our homeowners policy!!! Over 17 years, we have had plenty of changes in our vehicles driven, and it is always so fast and easy to get a quote on what a new vehicle will cost us, as well as getting policy changes done. :)"
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Dave Perron

July 19, 2023

5  out of  5 rating by Dave Perron
"Knowledgeable and professional office staff. A frequent question can be why have an agent at all? My experience has been when “ stuff “ happens (called life) - I love having an agent to talk to and go to bat for me. And In the 11-12 years I’ve lived in North Carolina and been with State Farm, stuff has happened and Tim and many on his team (most recently Kim) have been very very helpful. Dave"
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Brittani Schiller

June 30, 2023

5  out of  5 rating by Brittani Schiller
"It has been a pleasure working with this office and their policyholders. Dori is wonderful and committed to providing great customer service!"
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Adriana Andrade

November 13, 2022

5  out of  5 rating by Adriana Andrade
"Best ins company and agent!"
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Claudia Cooper

June 27, 2022

5  out of  5 rating by Claudia Cooper
"Whenever I have needed assistance with my car or renter's insurance, the team at Tim Farless State Farm Ins. have always gone above and beyond for me. I used State Farm Insurance for over thirty years, over fifteen with Tim Farless group. They are the best!"
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Richard A Smith

June 12, 2022

5  out of  5 rating by Richard A Smith
"We recently moved and needed homeowners and automobile insurance. Kim Barnes was extremely helpful explaining what coverages would be best for us. Kim made this part of our move very smooth."
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Wayne Dalsing

June 7, 2022

5  out of  5 rating by Wayne Dalsing
"Very friendly staff. My phone calls were answered without delay. Kimberly Barnes took care of my requests very professionally but in a polite but efficient manner. We recently moved here from Illinois and my wife and I needed help figuring out our auto insurance needs and she took care of it."
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Keenan Allion

June 4, 2022

5  out of  5 rating by Keenan Allion
"Great service, wonderful receptionist, Debbi. I would recommend this place."
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Jessica Compeau

June 1, 2022

5  out of  5 rating by Jessica Compeau
"Extremely fast response when I needed something urgently. They are great!"
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Inetta Hinton

June 1, 2022

5  out of  5 rating by Inetta Hinton
"Customer service great! Very perronal"
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Juhin Patel

May 13, 2022

5  out of  5 rating by Juhin Patel
"Dori Barnard is by far the BEST insurance agent I have ever worked with. Dori ALWAYS goes above and beyond to make sure my needs and the needs of my family are met. Dori will ALWAYS be my number 1 stop for insurance services, and if you are reading this, I highly recommend she be your first stop as well. Not only did Dori save me money on insurance, she also made the transition to StateFarm flawless. She ensured everything was completed from beginning to end and made everything seamless. I can’t say enough good things about Dori."
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Terry Herman

March 25, 2022

5  out of  5 rating by Terry Herman
"We have had nothing but the best experiences with State Farm and our representative Dori!! Thank you for your dictation and for your service to us Gary & Terry Herman"
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Chelsea Rosario

March 25, 2022

5  out of  5 rating by Chelsea Rosario
"Dori is the absolute best! She was able to provide me and my family with the best quoted insurance for not just our home but with our auto insurance. She was helpful, knowledgeable and made the overall experience wonderful."
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Rick Marion

March 18, 2022

5  out of  5 rating by Rick Marion
"Contacted them for a life insurance policy and they were very helpful and suggested a couple of options. Stopped in and filled out the application with assistance from the team member. Everyone was nice in the office and I'm confident I made the right choice with them."
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Samia Privette

March 17, 2022

5  out of  5 rating by Samia Privette
"Mrs. Dory sss great help and she made it as smooth as possible with me transitioning into my own plan. I’m turning 22 on Monday & she made my first time getting insurance on my own hassle free.. she worked with me and made sure I was covered and also getting the best prices for me. GO DORY!"
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Danny Peeler

February 27, 2022

5  out of  5 rating by Danny Peeler
"Tim has been my insurance agent for over 20 years and I have never been disappointed. My family and I have a great relationship with Tim and his staff."
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gemi hartojo

December 7, 2021

5  out of  5 rating by gemi hartojo
"Kim who has been working with us has been a gem to work with. Helpful, caring and the follow up has been awesome! Thank you! Also I want to mention Debbie who when Kim was out took care of me pronto! So efficient!"
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Janice Thompson

November 23, 2021

5  out of  5 rating by Janice Thompson
"I have been working with Kim Barnes for the past couple of years and highly recommend her. She's very knowledgeable, responds in a timely manner and is always courteous and professional."
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Grant Hartsell

November 8, 2021

5  out of  5 rating by Grant Hartsell
"This team is unmatched! Kimberly was absolutely incredible! If you need coverage, the Tim Farless team has your back!"
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Gino Digiacomo

November 3, 2021

5  out of  5 rating by Gino Digiacomo
"The Tim Farless team has helped us get our new business off the ground. They excel in customer service and support. We review only the coverages that we need and they are always paying attention to make sure we are protected. Thanks!"